The way I see my professional self:In critical times one realizes very early, that the so-called "soft factors" are in fact "hard factors". But there is no need to wait for a crisis to realize this. The evolution of quality is a long term issue. This thought - concerning technical context - is well installed in companies. But the same rules also apply on the development of corporate culture. | What is the biggest challenge for companies in the next years?Don’t loose sight of people in demanding change processes. My professional motto?Humans are not trivial machines (von Foerster). Which achievement do you admire?Humbleness in success. | ![]() |

